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Terms Conditions That Actually Make Sense

These terms govern your account with ribitracing — what you can do, what we can do, and how we handle everything from PayPal deposits to account closures. Access to the platform depends on state law and is available only where local law permits.

Account eligibility by statePayPal, Venmo & Play+ coveredAccount wallet rules includedUS-only access rules apply
ribitracing Terms Conditions That Actually Make Sense
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

These terms aren't just about what you can and can't do — they also spell out our obligations to you. Here's how we handle the four areas that matter most to account holders at ribitracing.

Data Handling

We collect only what's needed to verify your identity and process payments. Your PayPal, Venmo, or Play+ data is never stored beyond the transaction confirmation window without your explicit consent.

Account Security

Accounts are protected by two-factor authentication at login. If we detect unusual access — like a login from an ineligible state — your account is temporarily locked and you're notified immediately via email.

Data Retention

We retain transaction records and identity verification documents for the period required by applicable state and federal law. You can request a summary of what we hold through the account settings page.

Requesting Changes

To request a correction to your account data or dispute a terms application, submit a written request through live chat or email. We'll confirm receipt and provide a resolution timeline within 48 hours.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms isn't clear, or you need to flag a concern about how they've been applied to your account, we have three direct ways to get you an answer. We aim to respond to terms-related account inquiries within one business day through all channels below.

Live Chat Open the chat widget inside your account dashboard. This is the fastest path for terms questions about payment holds, account status, or access restrictions in your state.
Email Support Send terms and policy questions to our support address found in your account settings. Include your account ID so we can pull your specific terms acceptance record quickly.
Account Help Center Your account's Help section includes a dedicated Terms & Conditions article with plain-language summaries of each clause, including payment method rules for PayPal and Venmo.

Common Questions About Our Terms & Conditions

These are the questions we see most often from account holders about how our terms work in practice — from eligibility to payment disputes to how we handle account changes.

Access depends on state law. If you move to an unsupported state, your account will be suspended until you're back in an eligible location. Contact support to update your address and check current state availability.

Any funds in your account wallet are returned to your verified PayPal, Venmo, or Play+ account within the standard processing window. We confirm the return path with you before completing the closure.

We send an in-account notification before any terms change takes effect. You can also find the current version with a last-updated date at the top of this page at any time.

The same terms apply regardless of device. Whether you access through a mobile browser or desktop, account rules, payment terms, and state eligibility requirements are identical across both.

Yes. Submit a request via live chat or email with your account ID. We'll send you the version of the terms that was active on your registration date, typically within one business day.

Raise a formal dispute through live chat or email support. Include your account ID and the specific clause you're questioning. Our team reviews disputes individually and responds with a written explanation.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.