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Our Terms, Your Rights, and How We Operate

ribitracing operates under state-specific legal requirements, and access to our lobby depends on whether your state permits online casino and sportsbook activity. These terms set out what we expect from you, what you can expect from us, and where the rules come from.

State-dependent accessAccount holder obligationsPrivacy and data rightsCookie policyContact and dispute paths
ribitracing Our Terms, Your Rights, and How We Operate
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Keep Your Account Safe

Security and data handling are not abstract commitments at ribitracing — they are built into the account flow. Every login is protected, payment records are stored in encrypted form, and cookie preferences are applied the moment you set them. Here is what each layer covers and who to contact when something needs to change.

Data Retention

We retain account and transaction records for the period required by applicable state law. Once that window closes, records are deleted or anonymized. You can request your data file at any time through the Help Center.

Cookies and Tracking

Our cookie banner lets you accept, decline, or customize tracking at first visit. Functional cookies are necessary for your account session; analytics cookies are optional and you can withdraw consent any time in account settings.

Account Security

Two-step verification is available on every account. We recommend enabling it from the Security tab, especially if you fund through PayPal or Venmo, to prevent unauthorized access to your wallet.

Corrections and Closure

To correct a name, address, or payment record, contact us via live chat or email with the updated detail. Account closure requests are processed within one business day of verification.

LEGAL CONTACT PATHS

How to Reach Us on Legal or Policy Matters

If you have a question about your rights, a data request, or a dispute with a transaction — whether it involves PayPal, Venmo, or Play+ — our support team handles those directly. Players in Atlantic City and elsewhere in eligible states can reach us through three channels. We aim to acknowledge legal and privacy requests within one business day.

Live Chat Open the chat widget from your account dashboard. Describe your legal or privacy concern and we will route it to the right team without delay.
Email Support Send your data request, dispute detail, or policy question to our support address. Include your account username so we can pull the right records quickly.
Account Help Center Log in to your account, go to Help, and select the Legal or Privacy category. You can track the status of your request from that same screen.

Frequently Asked Legal and Policy Questions

These are the questions account holders ask most often about their rights, data, and how our legal terms work in practice. If your question is not here, live chat is the fastest path to an answer.

Access depends entirely on your state's law regarding online casino and sports betting. We verify your location at sign-up and restrict access in states where this activity is not permitted.

We collect the information needed to verify your identity, process payments via PayPal, Venmo, or Play+, and meet state compliance requirements. We do not sell your data to third parties.

Log in, open the Help Center, and select the Privacy category. Submit a data request there. We will compile your records and deliver them to your registered email address within a reasonable timeframe.

Yes. Reach out via live chat or email with the specific correction. Deletion requests are handled in line with our retention obligations, so some records may be kept for the legally required period before removal.

Yes. Payouts are subject to applicable federal and state tax rules. We do not withhold taxes on your behalf in all cases, so we recommend consulting a tax professional for your specific situation.

Contact us via email with your account username, the transaction ID, and a brief description of the dispute. Our team reviews all formal disputes under the terms applicable to your eligible state.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.